Hearing loop and Auracast™ verification · Perth, WA
We measure your hearing loop on site against the international standard, check your Auracast broadcast the way patrons use it, and give you a plain-English report showing where it works, where it doesn't, and the simplest fix.
Perth metropolitan areaReport in 5 business daysWe sell no equipment
Why verify
The person it fails is sitting quietly in row J, hearing a hum instead of the speaker. Nothing on the wall changes. That is why a loop needs measuring, not just switching on.
3.6M
Australians live with hearing loss. Many use hearing aids or cochlear implants with a T-coil setting built for exactly this.
About 1 in 7 people (2017 estimate). Source: Deloitte Access Economics for the Hearing Care Industry Association, The social and economic cost of hearing loss in Australia.
80%
of the floor area must be covered when a venue uses a hearing loop to meet the building code. Receiver-based systems must reach 95%.
NCC 2022 Volume One, clause D4D8. WA adopted NCC 2025 on 1 May 2026; NCC 2022 can still apply to approvals until 30 April 2027.
212
WA councils and state agencies reported on their Disability Access and Inclusion Plan in 2024–25. The plan also covers their contractors. A verification report is evidence you can put in it.
Disability Access and Inclusion Plan Minister's Progress Report 2024–25: 145 local governments and 67 state bodies. Disability Services Act 1993 (WA) s 29B.
Services and prices
A site visit to your venue. We measure the system, check signage and receivers, and send a signed report within 5 business days.
Extra rooms at the same venue, same visit: $290 each.
Your loop or Auracast system checked every month and re-verified every year, with a record you can show anyone who asks.
Cancel any time by email. We email you 30 days before each renewal.
Founding venues offer. The first 10 Western Australian venues pay $290 for their first verification report instead of $590. In return we ask permission to describe the result, without naming you, as an example for other venues. Founding visits start the week of 16 November 2026.
All prices are in Australian dollars and include GST. Repairs and upgrades are quoted separately and are always optional. Regional travel is quoted up front.
How it works
Tell us the room, the system and a time it's quiet. We confirm by email.
We analyse the room with IEC 60118-4 measurement equipment, mapping loop field strength, frequency response and background magnetic noise across the seating, and test Auracast coverage and joining with test receivers. We need access to the room and the loop driver or transmitter.
Within 5 business days: a one-page summary, the seat-by-seat readings, photos, and fix options with prices.
Join the annual plan and your staff run a 5-minute monthly check. We keep the record and come back each year.
What we measure
We reference the Australian standards and the National Construction Code by clause, then explain each result in plain English.
| Field strength at seated head height | Against the 400 mA/m reference level, across the listening area |
|---|---|
| Frequency response | 100 Hz – 5 kHz, so speech sounds clear rather than muffled |
| Background magnetic noise | Hum from lighting, wiring and equipment that drowns the signal |
| Coverage | Share of the floor area the sound system serves, against the NCC's 80% |
| Spill and metal loss | Signal leaking into the next room, or lost to steel in the building |
| Auracast stream | Visible, clearly named, and joinable from an Android phone and a compatible hearing aid |
|---|---|
| Coverage and audio | Stream holds across the seating; speech is clear with no drop-outs |
| Receivers | Number of working receivers against the NCC minimum for your capacity |
| Signage | Signs show the international symbol for deafness, the system type, the area covered and where to get a receiver |
| Joining instructions | Patrons can find out how to connect without asking staff |
Free self-check
Answer five questions. You'll see whether hearing augmentation is likely required, the minimum coverage and receivers, and what to check first.
Who we work with
Chambers, civic centres, libraries and halls. One visit can cover every room, with a summary for your access plan report.
Loops and Auracast side by side, verified before the season opens.
Services, funerals and weddings, where every word matters to the people in the back pews.
Function rooms and members' bars with a PA that gets used every week.
Lecture theatres, assembly halls and meeting rooms.
Hearing rooms and screened counters, where a missed word has consequences.
Funding
The Australian Government's Stronger Communities Programme Round 10 funds small capital projects for incorporated not-for-profit organisations, including accessibility upgrades. A written quote from us gives your application a clear scope and price. If you want the grant to pay for the test too, book it after you apply.
Check eligibility on business.gov.au. We don't charge success fees.
About
Listen Assured is run by Josh Schroeder, a Perth technician with more than 20 years in live sound, AV systems, radio telemetry and communications. He has mixed live sound in Perth venues, run an AV and communications business in the Kimberley, and calibrated radio and radar systems for emergency services.
We don't sell equipment, so we have no stake in what the report finds. When something needs fixing, we list the options and prices, and you choose who does the work: us for small adjustments, a trusted local installer we can introduce you to for upgrades, new installations and major repairs, or any contractor you like.
Questions
No. It's an independent verification report: what we measured, against which standard, and what it means. Building compliance for new work is certified by a registered building surveyor. Our report gives them, your access consultant or your council the evidence they need.
Not yet. Auracast lets people listen through compatible hearing aids, earbuds and phones, and it's arriving in venues now. The standards haven't caught up, and many hearing aid users still rely on the T-coil. Running both is the safe choice for now, and we verify both.
Not natively yet. Many can listen through Auracast-capable hearing aids or a loan receiver. Your report lists which options work in your room, and we keep that advice current as Apple, Google and hearing aid makers change things.
Only while we measure. We need the room quiet and the system on, with no event running. We'll agree a time with you when we book, based on the room's size and the systems in it. For Auracast we also check with the Wi-Fi and wireless microphones on, and we can add a short check during a full event, quoted separately.
We can make small adjustments, such as re-routing loop cable or setting up the loop driver, always quoted first. For upgrades, new installations and major repairs, we can introduce you to trusted local installers to scope and quote the work, or you're free to use any contractor you choose. Either way, we specify what's needed and check the system once it's fitted. Anything involving mains power is done by a licensed electrician, and new network cabling by a registered cabler.
A staff member scans a QR code on the loop driver, switches a hearing aid or loop listener to the loop, listens in three marked seats and answers four questions. It takes about five minutes. Failed checks come straight to us.
Yes, any time, by email. We also email you 30 days before each renewal with the price and how to cancel.
Our service area is the Perth metropolitan area, and regional venues are welcome to enquire. Where we can, we group regional visits into trips, for example through Peel and the South West, the Wheatbelt, the Midwest and the Goldfields. Travel is quoted up front and shared between venues on the same trip.
Book a verification
We'll reply within one business day with a time and a fixed price. Founding venue places are limited to 10, with visits from the week of 16 November 2026.